Spa Therapist
Location: Carlyon Bay , St Austell , Cornwall , PL25 3RD
Salary: £14.21 Per Hour
Hotel: Carlyon Bay Hotel and Spa
Deadline to apply: 21st September 2026
Hours Of Work : 45 Hrs Per Week - 9 Hrs a Day (including 30 min paid lunch break) 5 days per week fully flexible needed including working weekends
Why Join Us?
- Share of staff tips that are given out monthly
- Training & progression opportunities
- 10% discount at any Brend Collection establishment
- Discounted hotel stays at any Brend Collection establishment
- Access to Hospitality Rewards, which include 100's of discounts, from Boots to Asda.
- Access to Hospitality Action Employee assistance Program which includes support around mental health, financial difficulties, addiction & more.
- Meals are also provided on duty, saving you money.
What will I be doing?
As a Spa Therapist at the Carlyon Bay Hotel and Spa, you will carry out multiple spa and beauty treatments daily including facials, massages, wellness treatments and waxing. You will also be required to help achieve sales targets and manage customer feedback.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Offer Guests a high level of service while embracing the Company's brand standards
- Maintain a comprehensive knowledge of all the treatments, products, promotions, spa day and spa break packages on offer
- Ensure all treatments comply with current legislation and company standards
- Cross sell complimentary services and recommend appropriate home care products
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Provide post-treatment advice, aftercare and recommendations
- Interact and communicate effectively with clients, members, team members, guests, and management team
- Maintain our standard of cleanliness, hygiene and professional presentation
- Maintain linen and product levels in treatment rooms
What are we looking for?
To apply for the role Spa Therapist, you will need the following qualifications:
- A minimum of NVQ Level 3 in Beauty Therapy
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- At least one years' experience in a busy salon or spa is desirable
- Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
- Positive and friendly attitude to your colleagues, superiors and guests
- Effective communication with staff and clients
- Ability to work in a fast-paced environment and cover treatments and Spa Attendant duties when required
- Strong interpersonal skills
- Confident, professional and welcoming personality
- Commitment to delivering superior levels of customer service
- A neat and tidy appearance (hair and fingernails) and adhere to uniform requirements
What is it like to work for The Brend Collection?
The Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
