The Role…
At Soho House, as a Door Attendant you are the first point of contact for members and guests, setting the tone for a warm, welcoming, and secure experience. You will be responsible for providing professional and attentive front-door service, ensuring smooth entry and exit, managing guest flow, and maintaining a strong presence to uphold the club's standards of hospitality and discretion.
This is a high-visibility role suited to individuals with a natural presence, excellent manners, and a strong understanding of both guest service and access control.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Greet members and guests with warmth, professionalism, and discretion upon arrival
- Open doors, assist with coats, and provide directions or assistance as needed
- Manage the entrance to ensure only authorised members, guests, and staff access the premises
- Communicate with Reception and Security to coordinate arrivals, bookings, or issues
- Monitor queues or crowding, particularly during peak periods or events
- Maintain awareness of all arrivals, VIPs, and house rules at all times
- Assist with calling taxis, helping with luggage, or escorting members to vehicles when appropriate
- Remain present and attentive at the front entrance, offering help proactively and discreetly
- Report any suspicious activity or safety concerns to management or security promptly
- Uphold the club's values of hospitality, privacy, and high service standards
What we are looking for...
- Previous experience as a Security Guard, Door Supervisor, or similar role in hospitality, retail, or corporate settings.
- Valid SIA (Security Industry Authority) license or equivalent (if required in your region).
- Strong observational skills and attention to detail.
- Excellent communication and conflict resolution abilities.
- Ability to remain calm and professional under pressure.
- Basic knowledge of first aid and emergency procedures is an advantage.
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
