To provide friendly, fast, and professional service to every guest, creating a welcoming dining experience from arrival until departure.
Key Responsibilities
- Welcome and greet every guest with a smile.
- Assist guests with seating and provide menus.
- Explain menu items, promotions, meal options, and recommendations.
- Take food and beverage orders accurately.
- Repeat orders back to guests to confirm accuracy.
- Enter orders correctly into the POS system.
- Serve food and drinks promptly and professionally.
- Check food presentation and order accuracy before serving.
- Provide napkins, cutlery, sauces, condiments, and other items required by guests.
- Check back with guests after serving to ensure they are satisfied.
- Identify opportunities to create a WOW guest experience.
- Respond quickly and politely to guest requests.
- Handle guest complaints calmly and inform the supervisor or manager when required.
- Clear and clean tables promptly.
- Prepare tables for the next guests.
- Maintain cleanliness of the dining area, service stations, chairs, tables, and surrounding areas.
- Follow food safety, hygiene, and personal grooming standards.
- Support team members during busy periods.
- Communicate clearly with kitchen, cashier, and management teams.
- Process or assist with guest bills and payments where required.
- Thank every guest when they leave and invite them to visit again.
Pay: £12.71-£14.00 per hour
Benefits:
Work Location: In person
