Job Overview
We are seeking an energetic and detail-oriented Receptionist / Clinic Administrator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive approach will help streamline clinic operations, facilitate smooth patient flow, and support the overall success of our healthcare services. This paid position offers an exciting opportunity to contribute to a dynamic medical setting where your organizational skills and positive attitude will make a meaningful difference.
Duties
- Warm, caring and approachable
- Clearly spoken, with excellent verbal communication skills
- Confident speaking clearly and patiently with customers both face-to-face and over the telephone
- Confident communicating with people of all ages, particularly older patients and those with hearing difficulties
- Professional and well presented
- Organised and reliable
- Comfortable using computers, email and appointment systems
- Able to manage several tasks while maintaining excellent attention to detail
- Able to work independently as well as part of a small team
- Patient, understanding and compassionate
- Willing to undertake a DBS check, which is required for this role
Experience
Previous reception, healthcare, optical, dental, pharmacy or customer service experience would be beneficial, although full training can be provided to the right person.
- Familiarity with healthcare or medical office procedures is a plus but not required
- Strong organizational skills with attention to detail
- Excellent communication skills—friendly, professional, and clear in interactions
- Ability to multitask efficiently in a fast-paced environment
- Proficiency with office software such as MS Office Suite or clinic management systems
What We Offer
- A welcoming and supportive working environment
- The opportunity to join a growing independent, family-run hearing clinic
- Training in hearing healthcare and our clinic systems
- A modern and beautifully presented workplace
- Opportunities to upskill, develop new skills and progress into other roles within the clinic as the business continues to grow
Pay: £12.71-£13.50 per hour
Benefits:
- Free parking
- On-site parking
- Sick pay
Application question(s):
- Do you live in Woburn / worbun Sands ?
Education:
- GCSE or equivalent (required)
Location:
- Woburn Sands MK17 8SG (required)
Work Location: In person
