The position is available from September 2026 but may be available for immediate start for the successful candidates – subject to acceptable referencing.
Company description
We are an established and expanding online medical supply company specialising in small medical equipment and medical diagnostic tests and drug testing kits.
Job description
Working in a busy e-commerce office and warehouse.
The role requires an ability to work accurately and flexibly and with a high level of responsibility. Previous experience with e commerce shopify, Amazon or ebay fulfilment preferred but not essential. Full on the job training will be provided.
Job also involves answering the telephone, talking to customers, sales via telephone, website chat, and email, replying to customer emails, using xero and processing trade customer orders through xero, using shopify, and other ecommerce platforms as well as the Royal Mail click and drop platfrom and the courier booking in system.. There may also be some some manual lifting and occasionally unloading of lorries, stock rotation etc.
The position is available from September 2026 but may be available for immediate start for the successful candidates – subject to acceptable referencing.
The job involves:
- Telephone
- Talking to customers via website chat, email and telephone
- Sales via telephone, website chat, and email
- Replying to customer emails
- Using xero and processing trade customer orders through xero
- Using shopify to process online orders and create draft orders
- Processing order through ecommerce platforms such as ebay and Amazon
- Using the Royal Mail click and drop platform and the courier booking in system..
- Label printing and barcoding
- Stock picking and packing
- Help to maintain stock and rotate stock
- Assisting with any general office duties that the office managers may require
- Dealing with retruns and post
- Loading and inspection of goods
- Occaisonly assisting with the loading and unloading of delivery vehicles and lorries
- Occaisonal warehouse duties.
- Keeping office and warehouse clean & tidy on a rota basis
- The work may occasionly be quite heavy and physical and involve lifting boxes up to 25kg
Benefits
- Permanent post (6 month probation period )
- Company Pension (after 6 month probation has been completed)
- Onsite parking
- No nights, weekend or bank holiday work
- Relaxed working environment
- Paid lunch break
- 5 weeks paid annual leave plus all bank holidays off.
Job Type: Full time or part-time
Other Benefits:
- Casual dress
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- GCSEs or equivalent (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Aylsham, NR11 6QT (required)
Work Location: In person
Expected start date: 01/09/2026
Pay: £12.71-£14.50 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
