Company Description
EX1 is a specialist digital forensic service provider which undertakes forensic examinations on behalf of the Criminal Justice System and corporations. As an organisation, we pride ourselves on delivering digital forensic services of exceptional quality on-time, every time. We are committed to the continual improvement of our quality management system and our service offerings.
Job Description
As an Operational Support Assistant, you will undertake general administrative duties, deal with customer enquiries, input accurate case information onto our systems, manage exhibits, undertake quality assurance activities and contribute to the continual improvement of our quality management system. You will work with the Operations Department to ensure that examinations are completed and returned within agreed turnaround times. During busy periods there will be a requirement to work overtime to assist the team.
Requirements
Applicants must be over the age of 18 to be considered for this role. This role is office-based and there is no option to work remotely.
Due to the highly sensitive nature of our work, security clearance is required. A mandatory requirement for which is 5-years continuous residency in the UK. Please do not apply if you do not meet this requirement.
There are no formal education requirements for this position and full training will be provided.
Desired Skills and Experience
- Excellent written and oral communication skills
- Excellent attention to detail
- IT literacy and proficiency in the use of Microsoft Office programs
- Excellent organisational skills
- Excellent interpersonal skills
- Efficient & effective time management skills
- Ability to prioritise tasks
- Ability to work independently or as part of a team
- Experience of working within an ISO accredited environment
- Experience of working with or within the Criminal Justice System
- Experience of working in accordance with Standard Operating Procedures
- Previous administrative or data entry experience
Closing Date
The closing date for applications is Friday 28th August 2026 at 17:00.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
- Company events
- Company pension
Ability to commute/relocate:
- Llanelli, Carmarthenshire: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
