Job Overview
Location: Bordon, Hampshire
Salary: £28,000–£29,000 per year, depending on experience
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:00am–5:00pm (40 hours per week)
Break: 60-minute unpaid lunch break
We are a growing supplier of commercial Coldroom and refrigeration equipment and are looking for an organised and customer-focused Operations Administrator to join our team in Bordon.
The successful candidate will support the day-to-day running of the business and communicate with customers, suppliers, engineers and other members of the team.
Key Responsibilities
- Acting as the first point of contact for customers by telephone and email
- Handling and allocating customer enquiries
- Preparing quotations and following up outstanding quotes
- Liaising with customers, suppliers and engineers
- Assisting with scheduling orders and deliveries
- Processing orders and raising purchase orders
- Entering and maintaining accurate information on our internal systems
- Processing reports and maintaining business records
- Providing general administrative and operational support to the team
About You
We are looking for someone who:
- Has previous experience in an office administration, customer service or operations support role
- Has excellent customer service and communication skills
- Is confident and professional on the telephone and by email
- Is organised, reliable and has strong attention to detail
- Can manage multiple tasks and priorities independently
- Is calm under pressure and able to solve problems
- Has a good working knowledge of Microsoft Office 365, particularly Outlook, Word and Excel
- Is a good team player and also comfortable working on their own initiative
Desirable Experience
- Previous experience in refrigeration, HVAC, engineering or trade supply would be an advantage, but is not essential and training will be provided.
- Experience with quotations, purchase orders, job scheduling, order processing or coordinating engineers and deliveries would also be beneficial.
Benefits
- On-site parking
- Monday to Friday working hours
- Permanent position
- Training provided
- Opportunity to develop within a growing business
Work Location: In person
How to Apply
- Please apply through Indeed with your CV and a covering letter addressed to Eli.
Pay: £28,000.00-£29,000.00 per year
Benefits:
Work Location: In person
