Job Summary
We are looking for a friendly, confident and organised person to join our small, busy team. The successful candidate will assist our web department with day-to-day administrative tasks, provide customer service support, and help develop our social media presence. Full training will be provided.
Key Responsibilities
- Manage day-to-day office operations, including accurate data entry and administrative tasks using Microsoft Office and other software packages.
- Provide professional and efficient customer service via telephone, email, web chat, and in person.
- Help maintain the company website and online product catalogue.
- Assist with online orders and customer enquiries relating to website purchases.
- Help create and develop Social Media content.
- Support colleagues with general administrative tasks.
What You'll Bring
- Strong computer skills and confidence using or learning a range of software and online platforms.
- Efficient and accurate typing and data-entry skills.
- An excellent telephone manner and strong written and verbal communication skills.
- A professional, friendly, and approachable manner.
This position would suit a recent graduate or someone wishing to learn or expand their administration, social media, or marketing skills.
Full training will be provided on our specific products, systems, and internal processes.
Pay: From £25,000.00 per year
Work Location: In person
