Job Ref: PAU1609
Branch: Paul UK - Holland Park
Location: Paul UK - Holland Park, London (West)
Salary/Benefits: £12.71 (with the opportunity to earn bonus)
Contract type: Permanent
Hours: Full Time
Shift pattern: Mon - Sun Flexible shifts
Posted date: 28/08/2026
Closing date: 28/09/2026
At PAUL UK, every day starts with the smell of freshly baked bread and the buzz of welcoming our customers. As a Retail Team Member, you’ll help create memorable moments for everyone who walks through our doors. If you’re passionate about great food, great coffee, and great service, you’ll fit right in.
What You’ll Be Doing
- Delivering exceptional customer experiences - you’ll greet customers with warmth, offer genuine hospitality, and make every visit feel special
- Serving our products with pride - from perfectly crafted coffees to our iconic pastries, you’ll prepare and serve items to the highest standard
- Being a star teammate - you’ll roll up your sleeves and support your colleagues, keeping the shop running smoothly and creating a positive team vibe
- Keeping quality and safety at the heart of everything - you’ll follow our food safety practices and production procedures with care and attention
- Getting involved wherever needed - you’ll take on a variety of tasks and follow guidance from the management team to ensure the shop always looks and feels its best.
What You’ll Get as Part of the PAUL UK Family
- Flexible working hours – including early starts for the morning people
- A birthday cake on us – celebrate with your team or take it home
- A clear career path – with training and development at every stage
- Free food during shifts + 50% off when you’re not working
- Healthcare Scheme access
- Early access to wages via Stream
- Refer a Friend bonuses
- Employee Assistance Programme – wellbeing, counselling financial guidance
- Nest Workplace Pension
- Interest-free travel loan with Forest bikes
What We’re Looking For
We want enthusiastic, positive team members who love high-quality food and coffee, thrive in a busy environment, and enjoy giving outstanding service. If you’re a great communicator and a real team player, you’ll feel at home here.
About PAUL UK
PAUL began as a small family bakery in Lille, France, and has grown into a global name in traditional French baking. Since arriving in the UK in 2000, we’ve built our reputation as the world’s local French bakery. Our people are the heart of our success—and we’d love you to be part of our story.
Almost next door to Holland Park Station at 82a Holland Park Avenue you will find our PAUL Bakery Café. In good weather you will no doubt spot customers sitting at our outside tables, enjoying a breakfast coffee and viennoiserie, a light lunch or some of our fine patisserie. Or possibly just stopping in to buy some of our freshly baked, hand made bread or other delicious French food to take home. With Notting Hill Gate a short stroll to the East and Holland Park itself just minutes away, this is a leafy, residential area of the Royal London Borough of Kensington and Chelsea in West London. Not as well known as neighbouring Kensington Gardens and Hyde Park, Holland Park itself is really very beautiful and merits a visit, especially its gorgeous Japanese gardens.
Our closest station is Holland Park (Central Line).
