About the team:
Our Technology Business Management (TBM) team sits at the heart of OSB Group’s technology strategy and execution. TBM acts as a chief of staff function for the Chief Information Officer and Technology Senior Leadership Team who manage the Technology division for OSB; comprising approx. 700 colleagues located in UK and India, and an annual budget of approx. £80M on technology-enabled change, technology operations, engineering, security and data capabilities. The TBM team bring together expertise in technology enabled business investment lifecycle, portfolio management, technology risk and controls, third-party management, technology finance, technology-wide communications, organisational design effectiveness, coordination of cross-functional activities, and production of management information, dashboards and formal ExCo/Board reports to enable OSB to make smart, data‑driven decisions about how we run, invest in and protect our technology landscape.
The team partners closely with the Lending, Savings, Domains and Enabling Functions Value Streams, and with Engineering, Cyber Security, Data, and Technology Operations supporting functions to operate and deliver a transparent, inter-connected and value‑focused technology environment. The team also collaborates with Group functions such as HR, Finance, Risk, Legal, Operations on cross-functional activities and to facilitate Technology inputs to group-wide objectives and deadlines.
What you will be doing?:
Within TBM, Strategy and Planning is a small, specialist squad of multi-skilled practitioners who work on a wide variety of planned and ad hoc activities across all of Technology and with the business, as well as providing consultancy, information and aggregates data from multiple sources for other teams to use.
The Technology Strategy & Planning Manager plays a key role in enabling the Technology Senior Leadership Team to shape, develop, communicate and deliver the organisation's technology vision, strategy, target operating model changes, and mid-to-long term planning horizons and roadmaps. The role combines strategic planning, business insight, business analysis and executive communications to support informed decision-making and drive alignment across Technology and the wider business.
Working collaboratively with business and technology stakeholders, the role brings together business and technical knowledge and data insights for investment business cases and tracking outcome realisation; balancing value, risk, and cost to surface opportunities, alternative options, critical dependencies, high-level requirements and delivery capabilities needed to provide a holistic view of delivery of strategic priorities and outcomes. Acting as a trusted partner to the Chief Information Officer and Technology Senior Leadership Team, the role supports the leadership team and business stakeholders with effective communication of technology strategy options, execution progress, technology risk mitigation and achieved vs planned value realisation
The role also champions colleague engagement and supports embedding ways of working that improve organisational effectiveness, including facilitating divisional and cross-functional process / workflow improvements coaching on enterprise-wide and team on agile practices, strengthening technology-wide capabilities in change planning and prioritisation, surfacing transparency of thematic risks and opportunities, and supporting the effectiveness of technology management and governance disciplines required to support the CIO’s Senior Manager Function (SMF) accountabilities. Through strong stakeholder engagement and collaboration with Internal Communications, the Technology Strategy & Planning Manager ensures consistent, impactful communications and management information across a range of channels, including leadership forums, board reporting, technology town halls, collaboration platforms and colleague engagement networks.
Your responsibilities will include:
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Supporting the development, communication and delivery of the Technology strategy, vision and roadmap
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Providing strategic analysis, insight and recommendations to support technology planning, mid and long term horizon roadmaps and decision-making
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Leading scenario modelling, option assessments and strategic trade-off analysis
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Developing business cases and ensuring proposed investments align with organisational priorities and strategic objectives
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Acting as a trusted advisor to the Chief Information Officer and Technology Senior Leadership Team, providing meaningful business and technology insights
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Monitoring portfolio performance, investment outcomes and value realisation, delivering clear, data-driven reporting and recommendations
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Supporting the maturity of Technology's operating model by driving efficiencies and embedding agile and outcome-focused ways of working
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Developing high-quality management information, dashboards, KPIs and OKRs to measure performance and progress against strategic objectives
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Strengthening governance frameworks by promoting clarity, accountability, effective prioritisation and transparent decision-making
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Producing and presenting compelling reports, presentations and executive summaries for Technology leadership, governance forums, steering committees, executive stakeholders and Board-level audiences
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Supporting the development of engaging technology communications, including leadership updates, technology town halls and colleague engagement initiatives
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Helping to shape and communicate technology change, including technology simplification, rationalisation and system decommissioning initiatives
What's in it for you?:
We offer a base salary depending on experience ranging from £62,000 - £72,000 and a competitive benefits package including:
- Annual discretionary bonus opportunity
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30 days annual leave
- Choose to contribute 3% or 5% pension, with employer contributions of 6% or 8% respectively
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Enhanced family-focused benefits
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Hybrid-working - 3 days in the office a week
Please use this link to see the fantastic benefits available at OSB: OSB Careers
About us:
At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.
Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.
Do you have the skills?:
We are looking for talented individuals who have the experience and knowledge set out below:
- Strong demonstrable experience in an analysis, strategy or advisory role supporting large‑scale, complex organisational change
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Experience within Financial Services or a similarly regulated environment is desirable
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Experience in Agile frameworks and best practices, including embedding ways of working is essential
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Demonstrable experience of influencing teams and senior leadership without direct authority, as well as the ability to translate complex information into clear messages for varied audiences
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Advanced analytical, problem-solving, organisational and planning skills; ability to see the bigger picture while paying attention to detail
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Strategic thinking, business acumen and understanding of technology domains and organisational structures
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Strong proficiency in Microsoft Office 365, with experience using SharePoint for information management, reporting, or governance artefacts considered highly desirable
Next steps:
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Still on the fence? Hear from our team or explore our process: OSB Careers
Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we’re here to make sure you can show your best self.
Diversity, Equity & Inclusion
Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we’re happy to have a conversation about what flexibility might look like for you.
Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.
We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
