Who are we
Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
Our Bristol Property Asset Management team is looking to recruit a Surveyor or Senior Surveyor to support the management of a diverse regional commercial property portfolio across the South West.
This is an excellent opportunity for a commercially minded property professional to join a high-performing team within one of the UK’s leading property consultancies. The role sits within our PAM South team, which operates as one team across Cardiff, Bristol and Birmingham, with this position based in Bristol.
The successful candidate will manage a predominantly commercial portfolio, with a strong weighting towards office assets, while also gaining exposure to industrial, retail and leisure properties. The role is very much focused on day-to-day commercial property management, supporting a range of clients, many of whom are asset managers, by delivering proactive, practical and high-quality property management advice.
We are looking for someone with solid commercial property management experience who enjoys being close to the assets, clients and occupiers, and who is comfortable taking ownership of responsibilities across a varied portfolio.
Working as part of a collaborative regional team, you will provide proactive property management services across a broad commercial portfolio, with assets located primarily across Bristol and the South West. There may also be a requirement to support assets slightly further afield depending on client and portfolio needs.
The portfolio includes a mix of:
- Multi-let offices
- Commercial multi-let assets
- Industrial properties
- Retail assets
- Leisure properties
You will work closely with clients, occupiers, consultants, building managers, facilities management teams and internal specialists to ensure assets are well managed and client requirements are met. Depending on experience, you will take ownership of specific assets and client relationships, while contributing to wider team initiatives and portfolio activity.
This role would suit a Surveyor or Senior Surveyor with a couple of years’ post-qualified experience, although we are open to speaking with candidates from a range of relevant commercial property backgrounds. Candidates from an agency background may also be considered where they can demonstrate the right commercial mindset, work ethic and a genuine interest in moving into property management.
- Provide proactive commercial property management across a mixed regional portfolio.
- Manage day-to-day property management responsibilities across allocated assets.
- Act as a key point of contact for clients, occupiers and professional advisers.
- Build and maintain strong working relationships with asset manager clients.
- Conduct regular property inspections and identify actions required.
- Manage occupier matters, including queries, applications and general lease obligations.
- Support lease events, including rent reviews, lease renewals, re-gears and other landlord and tenant matters, working with internal and external advisers as required.
- Liaise with client accountants to review rent raising reports and support accurate rent and service charge management.
- Work with credit control teams to assist with rent collection, arrears management and recovery strategies.
- Assist with the preparation, review and management of annual service charge budgets and reconciliations.
- Instruct and liaise with building managers, facilities management teams, contractors and consultants regarding repairs, maintenance programmes and refurbishment works.
- Coordinate annual insurance renewals and support the management of insurance claims.
- Manage tenant applications, including alterations, assignments, sublettings and wayleaves, liaising with legal advisers where required.
- Produce clear, concise and accurate client reports.
- Identify opportunities to improve income, reduce costs and enhance the management and performance of assets.
- Collaborate with colleagues across Knight Frank to deliver joined-up client service.
- Apply knowledge of landlord and tenant legislation, market trends and industry best practice.
- Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property in day-to-day activities.
- Undertake additional duties as required by Partners and senior management.
- Degree educated or equivalent relevant experience.
- MRICS qualified or working towards qualification preferred.
- Full UK driving licence essential.
- Commercial property management experience preferred.
- Experience managing commercial property portfolios, ideally with exposure to office-led assets.
- Knowledge of landlord and tenant matters.
- Experience working with clients, occupiers and professional advisers.
- Knowledge of property management systems and reporting tools.
- Exposure to multiple commercial asset classes would be advantageous.
- Agency backgrounds may be considered where candidates can demonstrate strong commercial awareness and a genuine interest in property management.
- Practical, proactive and willing to get stuck in.
- Strong client relationship management skills.
- Commercially minded with a solutions-focused approach.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- High attention to detail and commitment to delivering excellent client service.
- Confident managing occupier matters and day-to-day property issues.
- Strong analytical and financial skills, with good Microsoft Excel capability.
- Collaborative team player with a positive and professional attitude.
- Self-motivated, adaptable and keen to develop professionally.
- Comfortable working across office, site and client environments.
This is an opportunity to join one of the UK’s most respected property consultancies, working with high-quality clients across a diverse regional commercial portfolio. You will be part of a collaborative and experienced PAM South team, with the chance to develop your technical expertise, build client relationships and progress your career within a successful national Property Asset Management business.
Whether you are an established Surveyor looking for your next challenge or a Senior Surveyor seeking broader responsibility, we would be pleased to hear from you.
For more details on our Bristol office, please click here .
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
