Location: Westmorland and Furness Area (Kendal & wider district)
Contract Type: Permanent
About this opportunity
We are looking to recruit a Civil Enforcement Officer to work across both on-street and off-street parking enforcement within Westmorland and Furness.
This is a varied and active role where you will help to ensure safe, fair, and effective use of parking facilities, supporting traffic management and local economic activity.
You will patrol streets and council-operated car parks, enforcing parking regulations and Traffic Regulation Orders to improve road safety and accessibility across our communities
Key Responsibilities
- Patrol both on-street locations and council car parks, ensuring compliance with parking regulations
- Issue Penalty Charge Notices (PCNs) and other enforcement notices where contraventions occur
- Enforce Traffic Regulation Orders and parking restrictions
- Monitor and manage the proper use of parking bays and facilities
- Inspect car parks and surrounding areas for cleanliness, safety, and maintenance issues
- Identify and report faults such as signage issues, surface damage, or misuse of facilities
- Deal professionally with members of the public, offering guidance and handling queries
- Attend adjudication hearings where required to support enforcement cases
- Work as part of a team while also operating independently in the field
Who we are looking for…
We are seeking individuals who:
- Are confident, professional, and able to deal with the public in a calm and respectful manner
- Can work independently with minimal supervision
- Have good communication and interpersonal skills
- Are reliable and able to work a flexible rota, including weekends and bank holidays
- Have basic IT skills and are comfortable using handheld enforcement devices
- Have a good standard of education (GCSEs or equivalent experience)
- Have experience of working in a public-facing or enforcement-related role (desirable)
You will also:
- Represent the Council positively within the community
- Build effective working relationships with colleagues and stakeholders
- Help deliver the Council’s vision of supporting thriving, well-managed places
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments:
- Post Specification
- Role Profile
Application and Interview information
Closing date: 19th July 2026
Interview date: 27th July 2026
We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [email protected].
Safer Recruitment & DBS
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires a standard DBS check.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.
