Overview
Join our dynamic hospitality team as a Front of House Supervisor, where you'll lead the guest experience with energy, professionalism, and a passion for service. In this vital role, you'll oversee daily front-of-house operations, ensuring exceptional customer satisfaction while managing a talented team of servers, bartenders, and host staff. Your leadership will create a lively, welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your supervisory skills within a vibrant culinary and hospitality environment.
Duties
- Supervise and coordinate front-of-house staff to deliver outstanding service and hospitality experiences
- Oversee food and beverage service, ensuring timely preparation and presentation in line with quality standards
- Manage guest interactions, resolving issues promptly to maintain high satisfaction levels
- Assist with food preparation and cooking when necessary to support kitchen operations and ensure smooth service flow
- Lead team training sessions on food safety, service protocols, and hospitality best practices
- Monitor cleanliness, organization, and safety standards across the front-of-house area
- Collaborate with kitchen staff to coordinate food production and ensure seamless communication between front and back of house
Skills
- Proven supervising experience in restaurant or hospitality settings with strong team management skills
- Extensive restaurant experience with knowledge of food preparation, cooking techniques, and food safety regulations
- Familiarity with food production processes and kitchen operations from hotel or culinary environments
- Excellent leadership abilities to motivate and guide staff effectively under pressure
- Strong communication skills for engaging with guests and coordinating with team members
- Experience in serving beverages, including barista skills or bar service experience is a plus
- Knowledge of hospitality standards, including food safety practices and customer service excellence
Embark on a rewarding career where your leadership transforms guest experiences into memorable moments. We value energetic professionals who are passionate about hospitality and eager to grow within a lively team environment!
Pay: £13.25-£13.75 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Sick pay
Work Location: In person