Customer Advisor
£26,000 per annum
Full Time | Monday – Friday | 9:00am – 5:00pm
Office Based | Yate
We're Looking for Our Next Customer Advisor Superstar!
Let's be honest...
Not everyone enjoys spinning twenty plates at once.
But if you're the type of person who loves helping others, gets a strange amount of satisfaction from a colour-coded diary, enjoys solving problems before anyone else even notices them, and likes the idea of every day being different... keep reading.
We're Pearce Healthcare and Mobility, and we're looking for someone who'll become an important part of our office and showroom team.
No two days here are ever the same.
One minute you'll be helping a customer find the right mobility solution in our showroom. The next you'll be arranging deliveries of specialist healthcare equipment, supporting healthcare professionals, coordinating repairs, answering customer enquiries, organising training visits or spotting an opportunity for one of our Product Specialists to help someone further.
If variety is your thing, you'll fit right in.
What You'll Be Doing
You'll be involved in a little bit of everything, including:
- Helping customers choose the right healthcare and mobility equipment.
- Welcoming customers into our showroom and providing excellent customer service.
- Answering telephone calls and managing customer enquiries by phone and email.
- Supporting the sales of mobility equipment and services.
- Preparing quotations, purchase orders and processing customer orders.
- Coordinating deliveries, installations and collections.
- Managing repairs, servicing, maintenance and aftersales support.
- Managing diaries, appointments and visits.
- Keeping our showroom organised, welcoming and ready for customers.
We think you'll be a great fit if you.....
- Genuinely enjoy helping people and making a difference.
- Are organised, reliable and enjoy working in a fast-paced environment.
- Enjoy speaking with people and building relationships.
- Have a passion for sales that focus on finding the right solution for each customer.
- Take the initiative rather than waiting to be asked.
- Communicate confidently with customers, suppliers and colleagues.
- Are comfortable using Microsoft Office (Word, Excel and Outlook) and enjoy learning new systems such as Sage and Ordorite.
- Enjoy variety rather than doing the same task every day.
- Like being part of a close-knit team where everyone mucks in and enjoys the busy atmosphere.
- Want to be part of an exciting period of growth.
And you don't mind occasionally hearing...
"Can you just work your magic?"
If this sounds like you, we'd love to hear from you.
About Us
At Pearce Healthcare and Mobility, we're passionate about improving people's lives.
We supply specialist healthcare and mobility equipment to children and adults living with complex disabilities across the UK.
Behind every wheelchair, sleep system, pressure care cushion, hoist, scooter and piece of equipment we provide is a person whose comfort, independence and quality of life can genuinely be improved—and that's what makes every role in our business so important.
We're growing quickly, launching exciting new products and services across the UK, and building a team that genuinely enjoys coming to work and being part of our journey.
We're ambitious, supportive, down to earth, and we like to have a laugh along the way.
What You'll Get
- A varied role where no two days are the same.
- The chance to genuinely make a difference to people's lives.
- A friendly and supportive team.
- Full training and ongoing development.
- The opportunity to grow with a business that has exciting plans for the future.
- Free on-site parking.
Work Location: In person – Yate Ready to join us?
Apply now by sending your CV and a brief cover letter to [email protected]
Applications close: 10th August 2026
Pearce Healthcare & Mobility is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.
Pay: Up to £26,000.00 per year
Benefits:
- Company pension
- On-site parking
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
