Full-Time | Monday to Friday | Base Salary + Bonus Structure
Manchester-Based | Immediate Start Available
Good with People? Let’s Put That Talent to Work
If you can make someone feel welcome, explain things without the jargon and keep your cool when questions come your way, you already have the foundations of great customer service.
We’re looking for a confident, approachable Customer Service Representative to join our growing Manchester team.
You could be working in retail, hospitality, a contact centre or another people-focused role and be ready for better development. You might also be looking for your first opportunity to build professional customer service experience.
Either way, we’ll provide the training. You bring the personality.
What’s the Job Really Like?
As a Customer Service Representative, you’ll represent clients from different sectors and support a variety of customer-focused campaigns.
Your day will involve:
- Speaking with customers and understanding what they need
- Explaining products, services and campaign information clearly
- Answering questions with confidence and accuracy
- Creating positive, memorable customer experiences
- Representing each client professionally
- Working towards customer service and performance goals
- Sharing feedback that can improve future campaigns
- Learning new client accounts as campaigns develop
It’s varied, social and fast-moving—ideal if you enjoy working with people and don’t want every day to feel exactly the same.
What’s in It for You?
- Base salary plus a performance-based bonus structure
- Full customer service, product and campaign training
- Monday-to-Friday working hours
- Regular coaching and development
- Experience supporting clients across multiple industries
- Team events, incentives and performance recognition
- Progression into senior customer service, campaign support and leadership
- A positive, ambitious team that celebrates shared wins
No Perfect CV Required
Previous experience is helpful, but potential matters more.
This Customer Service Representative role could suit you if you:
- Enjoy talking to people and building rapport
- Have experience in retail, hospitality, sales or customer service
- Communicate clearly and listen properly
- Bring positive energy without losing professionalism
- Learn quickly and respond well to feedback
- Enjoy being part of a busy, supportive team
- Want a role with genuine development opportunities
- Can commute reliably to Manchester
Ready for Your Next Move?
If you’re searching for a Customer Service Representative job in Manchester, an entry-level customer service opportunity or a full-time role with training and progression, we’d like to hear from you.
Apply today with your CV and take the next step in your customer service career.
Immediate starts are available, and reasonable notice periods can be accommodated.
Pay: £14.00-£16.00 per hour
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
