Location: Norwich
Salary: £14.05 - £14.55 per hour
Hours: 42.5 hours per week (Monday to Friday 8am – 5:30pm)
Contract: Permanent
We are looking for an organised, proactive, and customer-focused Head Receptionist to lead our reception team and help deliver an outstanding experience for every patient who visits our practice.
As the first point of contact for our patients, our reception team plays a vital role in creating a welcoming, professional, and efficient environment. As Head Receptionist, you will lead by example, supporting your colleagues while ensuring the smooth day-to-day running of the reception function.
Working closely with the Practice Manager, clinicians, and wider practice team, you'll help drive exceptional patient service, support operational efficiency, and foster a positive and collaborative team culture.
The Role
As Head Receptionist, you will:
About You
We're looking for someone who has:
Experience using dental practice management software is desirable but not essential.
What We Can Offer
Join Our Team
If you're an experienced receptionist who enjoys leading people, delivering outstanding customer service, and creating a positive patient experience, we'd love to hear from you.
We are committed to creating an inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from all suitably qualified candidates.
