Restaurant Manager at Café 21 Fenwick, Newcastle
An exciting opportunity for an enthusiastic individual to lead the team at Café 21 within Fenwick Department Store in Newcastle city centre, whist offering an excellent work-life balance.
About 21 Hospitality
We operate a diverse collection of some of the North East’s highest-regarded, award-winning restaurants and has been doing so for nearly 40 years. Although the style of food and service may differ across the group, what remains a constant is passion for food where ingredients are king and hospitality that is warm, friendly, and truly welcoming. If you would like to know more about 21 Hospitality and the people you’d be working with, go to www.21hospitality.co.uk/meet-our-team/
About Café 21 Fenwick
As part of a successful partnership with Fenwick Ltd, Café 21 is situated on the first floor of their landmark department store in Newcastle’s city centre. For our guests it’s a ‘home from home’ where hospitality comes first. Café 21 is a sociable and effortlessly stylish space, serving crafted comforts, lunch bites and sweet treats. This breakfast, lunch and early evening venue is the place for a mid-shopping trip lunch, business meeting, afternoon treat, or a quiet cup of the good stuff. A place where ‘me time’ matters. There’s little fuss – just a passion for simple yet creative cooking and friendly service.
About the Position
We are looking for a bright, enthusiastic, ambitious, hands-on people person who is passionate about hospitality and standards.
You will be not only leading the team at the restaurant but also part of an established group of over 180 colleagues across six restaurants. It’s a bit of a cliché to suggest that 21 Hospitality is like one big family – but it really is!
The successful candidate will:
- Have great people skills and be able to act as the perfect host, demonstrating exceptional hospitality that is infectious and contagious
- Have a genuine passion for the coaching and development of the team
- Enjoy leading from the front whilst helping to grow the business and lead the team to success
- Be passionate about driving sales and controlling costs
- Have proven experience in a leadership role within the hospitality industry
- Be a great collaborator who understands the power of building relationships
- Demonstrate a real passion for the hospitality industry and a genuine interest in food and wine
- Have an eagerness to continually learn and grow the business
Benefits of the Role
- A competitive salary
- A share of the tronc
- Excellent work-life balance, daytime work only
- Paid annual leave
- Discounted dining at our group venues
- Pension scheme
- Meals whilst on duty
- Staff parties
The Primary objectives of the position are
- To ensure that the levels of hospitality, quality standards, service, revenue, profitability and cleanliness are achieved to the required standard.
- To lead the restaurant team in achieving the required results.
- To develop, grow and build the business whilst enhancing the image and reputation of Café 21 Fenwick
- To supervise service and the restaurant team. To service Café21 Fenwick guests to maximise satisfaction whilst maintaining food and beverage profitability.
- To ensure that all work is carried out in line with Café21 Fenwick’s concept guidelines for sales, marketing and service.
- To identify commercial opportunities and drive this forward within the Café 21 Fenwick concept guidelines
- Maximise financial contribution in line with budget expectations
- Foster and nurture a culture that is open-minded, inclusive and forward thinking
Pay: Up to £52,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Sick pay
Work Location: In person
