Overview:
As a Supervisor at Cocotte, you will be responsible for supporting all aspects of running restaurant shifts. From providing an outstanding dining experience, to managing staff, to continuously elevating our standards and driving to success.
We’re looking for an energetic person who who thrives in a fast-paced environment and is keen to learn and grow in the hospitality industry. You should have keen eye for detail, excellent people management skills and a genuine love for the restaurant industry. Most importantly, you’ll need to share our vision of delivering exceptional food, drinks and service that will bring our guests back time and time again.
Responsibilities:
- Manage daily restaurant operations
- Oversee all front-of-house staff to ensure smooth service is delivered.
- Train and mentor staff on, customer service, and health & safety protocols.
- Handle customer feedback and resolve any issues or complaints promptly.
- Ensure compliance with health and safety regulations and licensing laws.
Requirements:
- Proven experience within the restaurant industry.
- Excellent supervisory skills to motivate and guide a diverse team.
- Ability to work under pressure in a fast-paced environment while maintaining high standards.
- Exceptional communication skills to interact with customer and staff.
Pay: £13.00-£15.00 per hour
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Supervising: 1 year (required)
- Customer service: 2 years (required)
Work Location: In person