Job description
Listening Lounge Worker - Bank Staff
Various hours per week
£12.71 per hour
Position open until recruited.
We are looking to recruit Bank staff for our Listening Lounge. to help cover shifts for times when our staff are on leave. the shifts to be covered are in the Work hours section below
The job role
The aim of the Listening Lounge Service is to provide support to individuals who are experiencing emotional distress and present with self-defined crisis, allowing access without prior arrangement, although also available through a bookable appointment service.
The Listening Lounge service provides a safe, welcoming none clinical environment, giving a listening ear, practical support and/or a referral for a mental health assessment if required.
Main duties:
- To work with the Listening Lounge Lead to support the running of the Listening Lounge in a safe and effective manner, delivering 1-1’s, wellbeing support in the ‘safe place to be’ and reception cover.
- To support the engagement of service users and identify appropriate services to meet their needs and achieve positive outcomes.
- To take an active role in safeguarding and Health and safety during the Listening Lounge sessions with guidance from the Listening Lounge Lead, under the governance of the Lead, Manager and Safeguarding Lead.
- To work with service users to gather feedback and ensure their involvement in the way the Listening Lounge delivers its services.
- To actively engage with pre session planning meetings and session debriefs.
- To provide mental health & wellbeing assessments, reviews, support groups and one to one support. This role will have a specialism in one or more of the following: substance, self-harm, suicide risk, managing difficult emotions, domestic abuse, housing, debt and benefits or similar.
- To support individuals in developing their own Wellbeing plan by identifying and accessing services to meet their needs. To achieve positive outcomes by supporting personal development, building goals and aspirations and where appropriate moving onto mainstream service/activities.
This role is subject to an Enhanced with Barring List Disclosure and Barring Service (DBS) Check. A previous conviction does not necessarily preclude employment.
If you require further information or support regarding criminal record disclosures, please visit www.nacro.org.ukor www.unlock.org.uk
We recognise the importance and benefits of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:
- People from culturally diverse communities
- Disabled people
- People with diverse sexual orientations and gender identities
RDM Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.
Full training and induction
Please note: only successful candidates will be contacted.
Job Type: Part-time
Pay: £12.71 per hour
Expected hours: 4 hour shifts when required to cover leave
Benefits:
- Bereavement leave
- Company events
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Work days:
- Monday 4:00pm - 8:00pm (Rochdale)
- Tuesday 4:00pm - 8:00pm (Middleton)
- Wednesday 4:00pm - 8:00pm (Rochdale)
- Thursday 4:00pm - 8:00pm (Middleton)
- Saturday 4:00pm - 8:00pm (Rochdale)
- Rochdale – Wellbeing Centre, 3 – 11 Drake Street.
- Middleton – 14a-16 Wood Street.Work Location: In person
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Employee discount
- Free parking
- Referral programme
Shift:
Work days:
- Every weekend
- Monday to Friday
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
