- Suffolk County Council
-
Address: Endeavour House, Ipswich, Suffolk IP1 2BX, Hybrid and Community work
-
Salary: £28, 598 per annum (pro rata)
-
Hours: 18.5 hours per week, flexible working options available
-
Contract: Permanent
We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things.
As an Information Co-production Adviser in the Engagement Hub, you’ll be as keen to collaborate and build a bright future as we are.
So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
This role is a great opportunity for an individual to utilise creative thinking, proven communication, engagement, social media and digital skills to support the involvement of service users, in particular young people.
The Information Co-Production Adviser is part of the Engagement Hub in the Children and Young People’s Directorate, whose purpose is to work with commissioners to maximise resources through co-production with children, young people and families.
In this role you will be expected to:
-
support the functional and everyday content development of The Source website and associated web-based applications, including social media, co-produced with young people
-
provide fresh thinking and demonstrable experience of using social media and new technology to improve young people’s access to information and advice, and communicate what support is available to them
-
regularly engage and support young people from diverse backgrounds across the county, empowering them to share their experiences with decision makers
-
support the team with the creation of marketing materials using digital software
-
support the wider team at events and Co-production activities with young people
-
work with the wider team to gain the views and lived experience of children and Young People.
You can view a full list of requirements in the Job and Person Profile, which you can find in the ‘How to apply’ section towards the bottom of this advert.
If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
You will need:
-
Excellent communication skills, both written and verbal, with the ability to create engaging, accessible, and youth-friendly content across websites, social media and other digital platforms. You will be confident in developing compelling campaigns and tailoring messages to different audiences, including young people and professionals.
-
Creativity and innovation with experience of generating fresh ideas, developing engaging social media campaigns, and producing content that captures attention and encourages participation. You will be able to think creatively, adapt to changing priorities and identify new ways to engage young people.
-
Experience of website and digital content management with the ability to update and maintain web content, ensuring information is accessible, accurate, up to date and appealing to users.
-
Good IT and digital media skills including experience of using a range of applications and platforms for website management, social media, content creation, design and engagement activities relevant to the role.
-
Excellent interpersonal skills with the ability to build positive working relationships with partners and service users. You will be comfortable engaging
directly with young people through meetings and collaborative activities.
Take a look at what makes our Ideal Worker, shaped by the voices of young people: find out more.
The team
The Engagement Hub is based within the Children and Young People’s Services Directorate, and is part of the Quality, Engagement and Professional Development Service, we work with service delivery teams and stakeholders to build a shared understanding of the benefit of co-production.
Our role is to engage with service users, to enable the voice of children and young people to be heard by decision makers, to facilitate co-production and engagement opportunities, and to provide information expertise. Whilst ensuring that stakeholders including SCC staff are supported to become key players in co-production work.
We are a small, friendly team who all work together to ensure that we are hearing the voices of Suffolk young people and ensuring that their lived experiences are at the heart of our services.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Susie McIvor -she/her for a casual conversation. You can reach them by either calling 07713093090 or emailing [email protected]
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).
-
Tell us about a digital campaign, website update or online engagement activity you have created or contributed to. How did you make it engaging for the target audience, and how did you know it was successful?
-
How have you used social media, websites or other digital channels to increase engagement, participation or awareness among young people? Please give a specific example and explain the impact.
-
Give an example of when you worked with young people to co-produce digital content, communications or a campaign. How did you gather their ideas, incorporate their feedback and ensure the final product reflected their views?
Step 4 - Upload a CV (without name and personal details).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement and CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [email protected] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30 pm, 23 August 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
