Overview
Join our dynamic veterinary team as a Veterinary Receptionist and become the friendly, organised face of our animal care facility! In this vital role, you will be the first point of contact for pet owners and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate appointments, manage client communications, and support the daily operations of our veterinary practice. If you thrive in a fast-paced environment and love animals, this position offers a rewarding opportunity to contribute to pet health and well-being while developing your professional skills.
Duties
- Greet clients warmly and handle check-in/check-out procedures with enthusiasm and professionalism
- Schedule appointments efficiently, accommodating client needs and veterinarian availability
- Manage phone inquiries, providing clear information about services, appointments, and policies
- Maintain accurate patient records, updating medical histories and treatment details
- Support the veterinary team by coordinating communication between clients and staff
- Ensure the reception area remains clean, organised, and inviting at all times
Qualifications
- Previous veterinary experience or familiarity with animal healthcare environments is highly desirable
- Excellent communication skills with a friendly, professional demeanor
- Strong organisational abilities to handle multiple tasks efficiently
- Ability to remain calm under pressure and provide outstanding customer service
- Basic computer literacy; familiarity with veterinary software systems is advantageous
- A genuine love for animals and a commitment to compassionate care
Embark on a fulfilling career where your positive attitude makes a difference in the lives of pets and their owners! We are dedicated to supporting your growth in a collaborative environment that values energetic engagement, transparency, and professionalism.
Pay: £13,218.40-£26,436.80 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Sick pay
Experience:
- Veterinary: 1 year (required)
Work authorisation:
- United Kingdom (required)
Location:
- Bishop's Stortford CM23 2HA (preferred)
Work Location: In person
