Creating a wonderful experience at the distillery, for every kind of visitor.
We are one of the top 50 spirits producers in the world and our distillery home needs to reflect that. Every time someone walks through the door, they need to think:
- They are producing world-class whisky
- This is a wonderful place to spend time
The Job:
Our ‘Front of House’ at the distillery consists of our Coffee Shop, Retail Shop and Tours. We’re a lean and flexible team and each person is able to cover each part of the role. Whilst you might shine at one aspect, you will be capable and confident doing all parts of the job.
You will work as a team to meet daily targets in each section of FOH, with everyone having an understanding of why that is important.
Pot Still Coffee Shop
- Friendly, warm and welcoming, serving food and drink that bring to life both the ‘Spirit of Yorkshire’ and our spirited distillery character.
Tours
- Bringing to life the passion, care and dedication that goes into making our whisky, running the farm, and putting Yorkshire on the whisky map
Shop
- The first impression of the distillery, selling in the shop is really important. Welcoming, knowledgeable and supportive with good product knowledge.
Skillset:
- Brilliant customer manner
- Good people skills and understanding of how to handle difficult situations, and how to politely manage up when faced with issues
- Can work as a team, with flex as needed
- Confident at baking and handling food
- Confident with different drinks orders, and what makes a great cup of coffee
- Organised and efficient, able to manage your time effectively
- Confident and calm under the pressure of a busy hospitality environment
Attitude:
- Positive, approachable and friendly
- Great attention to detail
- Looks for solutions when challenges arise
- Belief that “if it’s going to happen, it’s down to me”
- Happy to be part of a team that really works as a team, rather than a series of individuals doing jobs
16 hours a week, including Friday, Saturday and Sunday. Regular training will be provided.
To apply, please send a cover letter detailing why you are interested in the role, and a CV.
Pay: £12.71-£13.30 per hour
Expected hours: No less than 16.0 per week
Benefits:
- Company pension
- Free parking
- On-site parking
- Store discount
Work Location: In person
