Digital Advertising Account Manager
PDG Advertising is growing, and we're looking for a commercially minded, organised and proactive Digital Advertising Account Manager to join our team.
This is not a hands-on media buying role.
You'll be responsible for owning relationships with a portfolio of clients advertising across Google Ads, Meta, LinkedIn, TikTok and other digital channels.
You'll work closely with our Paid Ads Managers and specialists to make sure every account is moving towards the client's commercial goals, projects keep moving, opportunities are identified and clients always understand what we're doing, why we're doing it and what happens next.
We're looking for someone who enjoys working with clients, understands business and marketing, communicates naturally and takes ownership rather than waiting to be told what to do.
Key Responsibilities
- Own the day-to-day relationship with a portfolio of PDG Advertising clients.
- Develop a strong understanding of each client's business, commercial objectives and advertising goals.
- Act as the link between clients and our Paid Ads Managers, turning client objectives into clear actions for the team.
- Monitor account performance and ensure activity remains focused on agreed KPIs and business outcomes.
- Lead client meetings, provide regular performance updates and clearly communicate strategy, results and next steps.
- Keep projects, campaigns, creative requirements and client actions moving forward.
- Identify problems early and proactively work with clients and the internal team to resolve them.
- Identify opportunities to improve results, expand campaigns and grow client accounts.
- Manage client expectations and build trusted, long-term relationships.
- Maintain a clear understanding of the commercial health of your client portfolio, including revenue, retention and growth opportunities.
- Stay informed about developments across Google Ads, Meta, LinkedIn, TikTok and the wider digital advertising industry.
What We're Looking For
- Experience in account management, client services, digital marketing or a similar client-facing marketing role.
- A strong understanding of digital advertising and platforms such as Google Ads, Meta, LinkedIn and TikTok. You don't need to be a hands-on media buyer, but you should be comfortable discussing campaign performance and strategy.
- Excellent communication and relationship-building skills.
- Strong commercial awareness and an interest in understanding how advertising contributes to a client's wider business.
- Confidence managing client meetings, difficult conversations and competing priorities.
- Highly organised, with the ability to manage multiple clients, projects and deadlines simultaneously.
- Comfortable analysing performance data and turning it into clear conclusions and actions.
- Proactive and comfortable taking responsibility for getting things done.
- Naturally curious and willing to learn about different businesses, industries and advertising platforms.
- Fluent in both written and spoken English.
- Alignment with PDG's core values of focus, responsibility and delivering outstanding results.
The Person We're Looking For
The right person won't simply wait for a client to ask what is happening.
You'll know what's happening.
You'll understand what the client is trying to achieve, know what the team is working on, identify when something needs attention and make sure the right action happens.
Ultimately, we want our clients to feel that their Account Manager understands their business, cares about their results and can be trusted to take ownership of their account.
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Flexitime
- Gym membership
- Sick pay
- Work from home
Work Location: Hybrid remote in Belfast BT1 4GA
