We are seeking an experienced and motivated Lettings Negotiator to join our busy and successful team. The ideal candidate will have excellent communication and negotiation skills, a proactive approach to customer service and previous experience within the lettings industry. The duties are to include:
Key Responsibilities
- Register prospective tenants and match applicants to suitable properties.
- Arrange and conduct property viewings.
- Maintain an effective applicant database, ensuring regular contact with prospective tenants.
- Liaise and negotiate tenancy offers between landlords and tenants.
- Provide landlords with regular marketing feedback, updates on viewings and details of prospective tenants.
- Present offers, negotiate terms and successfully secure agreed lets.
- Advise landlords on practical solutions to help achieve prompt property lets.
- Ensure all tenancies commence in accordance with current legislation and company procedures.
- Prepare all tenancy documentation, including tenancy agreements and move-in paperwork.
- Ensure application forms are completed accurately and in full.
- Register tenant deposits in line with legal requirements.
- Notify utility providers of tenancy changes.
- Liaise with landlords, tenants, contractors and other third parties throughout the letting process.
- Keep property listings up to date across property portals, the company website and other marketing platforms.
- Update office window displays and To Let boards.
- Maintain office systems, software and administrative procedures to ensure accurate record keeping.
Skills & Experience
- Previous experience as a Lettings Negotiator is essential.
- Excellent communication, customer service and negotiation skills.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Good IT skills and experience using property management software.
- Knowledge of current lettings legislation and compliance requirements.
- Self-motivated with the ability to work independently and as part of a team.
Requirements
- Full UK driving licence.
- Access to your own vehicle.
- Previous lettings experience is essential.
- Willingness to work one Saturday per month (with time off in lieu if applicable).
National Minimum Wage (depending on age) as a basic salary, with On-Target Earnings (OTE) of £28,000 + per annum through an uncapped commission structure.
Business mileage reimbursed for all work-related travel using your own vehicle.
If you have previous lettings experience, are motivated by delivering excellent customer service and enjoy working in a fast-paced environment, we'd love to hear from you.
Job Types: Full-time, Contract
Experience:
- Lettings: 1 year (required)
Work Location: In person
