Job Summary
We are seeking a friendly and efficient Counter Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting with food preparation, and maintaining a clean and organised work environment. This role offers an opportunity to gain valuable experience in the food service industry and develop skills in hospitality, food safety, and upselling. The Counter Assistant will play a vital role in ensuring our customers have a positive experience and leave satisfied.
Responsibilities
- Serve customers at the counter, taking orders accurately and efficiently
- Assist with food preparation and presentation in accordance with health and safety standards
- Maintain cleanliness of the counter area, including sanitising surfaces and utensils
- Handle cash transactions and operate point-of-sale systems with basic maths skills
- Upsell menu items to maximise sales opportunities while providing excellent customer service
- Ensure all food safety regulations are adhered to at all times
- Manage time effectively during busy periods to ensure prompt service
- Restock supplies as needed and assist in kitchen tasks when required
- Provide friendly assistance to customers, answering questions about menu items
Qualifications
- Previous experience in a restaurant or food service environment is preferred but not essential
- Knowledge of food safety standards and procedures
- Experience in food preparation, serving, or kitchen work is advantageous
- Strong organisational skills with good time management abilities
- Ability to work efficiently under pressure during peak hours
- Basic maths skills for handling cash transactions and order calculations
- Culinary or kitchen experience is a plus but not mandatory
- Excellent communication skills and a friendly demeanour
- Ability to work as part of a team and adapt to a fast-paced environment
Pay: £12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
