Are you the kind of person who enjoys solving problems?
Are you a highly organised individual, able to manage your own workload?
Do you possess an exceptional attention to detail?
The Job & Ideal Candidate:
As a Tenancy Manager you will be responsible for attending to every query that emerges throughout the duration of a tenancy, including updating tenancy documentation, Landlord and tenant queries, tenancy terminations, handling deposit negotiations and dealing with rent arrears.
You will handle queries from Landlords and Tenants, ensuring that responsibility for any maintenance issues are identified correctly and then dealt with quickly and efficiently using a network of approved contractors.
You must be a positive communicator with excellent customer service delivery, have experience in administration, a strong attention to detail with the ability to take responsibility and act swiftly. An understanding of compliance/regulation will be an advantage as well as an understanding of Lettings legislation. Experience is an advantage however not required, as full training is provided.
The job will be be based from Risby, Bury St. Edmunds. Although little travel is required, a full UK driving licence is required as well occasional as use of your own vehicle (mileage will be paid at the standard HMRC rate).
About Us:
Our environment is shaped by a commitment to our core values which form part of the selection criteria for this role. You will need to share a passion for personal development through learning, ensuring that we evolve our offering to be the best it can be, continually adding value for both clients and colleagues alike, whilst building effective strong relationships based on mutual respect where genuine care and nurture matter.
The Abbey Sales and Lettings Group, a rapidly growing independently owned family of agencies operating across West Suffolk and North Essex. We are proud of our track record in developing people and creating opportunity for them to succeed and there will no doubt be plenty of opportunity for the successful candidate to grow in seniority within the office or wider business, considering our plans moving forwards.
The Package:
The salary is between £25,000 & £27,000, dependent on experience. Plus commission on referrals and conversion of business.
Working hours are Monday - Friday 9:00 - 5:30. Saturday working is required on a rota basis (9am to 1pm), the equivalent time off in lieu would be taken in advance.
We look forward to receiving your CV!
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Benefits:
- Company events
- Free parking
Experience:
- Tenancy Manager: 1 year (preferred)
Licence/Certification:
- Drivers licence (required)
Work Location: In person
