Date posted: 20 August 2026
Pay: £28,686.74 per year
Job Description:
Join the ADHD360 Revolution!
- Role: Enquiries Administrator
- Location: Nettleham, Lincoln
- Salary: £28,686.74 per annum
- Hours: 40 hour per week
- Monday to Friday 9am - 5pm
About Keys Health
Keys Health is a division of Keys Group and is made up of ADHD360, Autism 360 and Mable.
ADHD360 and Autism 360 diagnose, treat and empower those living with Neurodiversity to unlock their potential and live brighter lives. Mable delivers a complimentary speech and language therapy that supports a range of communication challenges through schools and privately.
Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient’s journey the best it can be.
About the role
Are you a people person with an exceptional telephone manner? Do you thrive in a fast-paced, patient driven environment? We’re looking for a confident Enquiries Administrator to become the friendly professional voice of ADHD360.
What You’ll Do
- First point of contact handling incoming calls, with warmth, clarity and efficiency
- Respond to emails, live chats
- Liaise with the clinical team to help with patient enquires maintaining a calm, patient focused approach
What You’ll Bring
- Experience in a call centre o9r high volume enquiries environment
- A natural communicator with excellent listening skills
- Comfortable juggling multiple enquiry channels
- Proactive, organised and able to work on your own initiative, yet be a key part of a successful team
- Friendly, professional and committed to delivering a great service
Benefits:
- 33 days holiday (including bank holidays) plus the option to buy more with our purchase holiday scheme
- Your birthday off, because nobody should work on their special day!
- Enhanced pension contributions above the statutory minimum
- Enhanced family-friendly benefits, including maternity, adoption, shared parental and paternity pay, plus paid fertility leave
- Training & Development Opportunities, helping you grow your skills, confidence, and career
- Flexible Working Approach, empowering you to balance work and life in a way that works best for you with remote or hybrid roles available
- DBS check paid for by us
- Electric Vehicle Scheme to help you make the switch to greener driving
- Blue Light Card discounts
- Medicash healthcare plan
- Wellbeing support whenever you need it
- Cycle to Work Scheme, making it easier (and more affordable) to get active, save money, and commute sustainably
- My Staff Shop access, giving you exclusive discounts and savings on hundreds of top brands
- Employee Assistance Programme offering confidential advice and support
- 12.5% discount on Keys Health services for you and your family
- Exclusive use of our ADHD360 holiday home near Alton Towers for a fun-filled getaway
- Company celebration events, because successes are worth celebrating together
Apply today and help us deliver care that truly counts.
Safeguarding Commitment
ADHD360 is dedicated to safeguarding the wellbeing of children, young people and adults. All team members must follow safeguarding policies, attend required training, and act responsibly to protect those we support.
If you love helping people, enjoy problem solving, and want to be part of a supportive team, we’d love to hear from you.
Pay: £28,686.74 per year
Benefits:
- Casual dress
- Enhanced maternity leave
- Free parking
- On-site parking
Work Location: In person
