About Vermilion
Vermilion is one of Manchester's premier luxury dining destinations, renowned for its exceptional Thai and Indian-inspired cuisine, outstanding hospitality, and distinctive interiors. We are committed to creating unforgettable dining experiences through impeccable service, attention to detail, and genuine guest care.
Role Overview
The Restaurant Supervisor plays a key role in ensuring the smooth day-to-day operation of the restaurant by leading the front-of-house team, maintaining exceptional service standards, support senior management and delivering memorable guest experiences. The successful candidate will inspire the team, support operational excellence, and ensure every guest receives the highest level of hospitality.
Key Responsibilities
- Supervise daily restaurant operations to ensure efficient and seamless service.
- Lead, motivate, and support front-of-house team members throughout each shift.
- Welcome guests warmly and ensure an exceptional dining experience from arrival to departure.
- Resolve guest enquiries and complaints professionally and promptly.
- Monitor service quality, presentation, cleanliness, and adherence to brand standards.
- Coordinate with the kitchen and bar teams to ensure accurate and timely food and beverage service.
- Assist with staff training, coaching, and performance development.
- Prepare team briefings and allocate duties before each service.
- Manage reservations, seating plans, and guest flow during busy periods.
- Ensure compliance with food safety, hygiene, health & safety, and licensing regulations.
- Monitor stock levels of front-of-house supplies and report shortages.
- Support opening and closing procedures, cash handling, and end-of-day reconciliation when required.
- Promote teamwork and maintain a positive working environment.
Essential Qualifications and Experience
- Minimum of two years experience as a Waiter, Restaurant Supervisor, Floor Supervisor, or similar supervisory role within a busy, high-quality restaurant or hospitality environment.
- Demonstrable experience leading and motivating front-of-house teams.
- Excellent knowledge of restaurant operations, customer service, and food and beverage service standards.
- Strong communication, organisational, and leadership skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Flexibility to work evenings, weekends, and public holidays.
Personal Attributes
- Passionate about delivering exceptional hospitality.
- Professional, confident, and customer-focused.
- Excellent leadership and interpersonal skills.
- Strong attention to detail and problem-solving ability.
- Positive attitude with a proactive, hands-on approach.
- Reliable, organised, and able to maintain high standards at all times.
How to Apply
If you would like to join the Vermilion team, please send us your CV and cover letter. We look forward to hearing from you.
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
