Recovery Coordinator - County Durham Drug and Alcohol Service
Location: Centre for Change, 81–88 Whinney Hill, Old Elvet, Durham, DH1 3BQ
Working Hours: 37 hours per week
Working Pattern: Monday to Friday, 9am–5pm, with a rota for a late night on a Wednesday and occasional Saturday morning
Contract Type: Permanent
Salary Banding: £25,877.80 - £34,240
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As a Recovery Coordinator, you’ll work as part of our CDDARS team to provide person-centred recovery planning and case management for people affected by drug and alcohol use. You’ll support people throughout their recovery journey, from initial assessment and engagement through to treatment and sustained recovery.
You’ll manage your own caseload, building positive relationships with service users and working closely with colleagues, families and partner agencies to help people achieve their goals and reduce the harms associated with substance use.
What you'll be doing
- Managing a caseload and developing, reviewing and delivering individual recovery plans.
- Completing triage, screening and comprehensive assessments.
- Working collaboratively with partner agencies to provide effective interventions and support.
- Completing risk assessments, safeguarding plans and ongoing case management.
- Delivering one-to-one and group-based psychosocial interventions.
- Supporting harm reduction activity, including drug screening, BBV testing and other relevant interventions.
- Connecting people with treatment, community resources and peer support opportunities.
- Maintaining accurate case records and providing clear written and verbal reports.
- Working as part of a multidisciplinary team to achieve positive outcomes for service users and their families.
About you
We’re looking for someone who is passionate about supporting people to make positive changes and who can build trusting, professional relationships with service users.
You’ll bring:
- An NVQ Level 3 in Health & Social Care (or equivalent), or a willingness to work towards this.
- Good communication, organisational and IT skills.
- A compassionate, non-judgemental and person-centred approach.
- The ability to manage a caseload and work effectively with a range of professionals and partner agencies.
- An understanding of recovery-focused approaches and the needs of people affected by drug and alcohol use.
- The ability to work confidently both independently and as part of a multidisciplinary team.
- A commitment to safeguarding, confidentiality and promoting positive outcomes for service users.
- A driving licence and access to a vehicle.
Experience of substance misuse, recovery planning, harm reduction or delivering one-to-one and group interventions would be advantageous, but we’re willing to develop the right candidate.
To view the full job description and person specification, CLICK HERE.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
Pay: £25,877.80-£34,240.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Referral programme
- Sick pay
- Store discount
Work Location: In person
