Ragdale Hall Spa is looking for someone who is reliable, enthusiastic, and hard-working to join our Dining Room team.
Set within the beautiful Leicestershire countryside, Ragdale Hall Spa is a multi-award-winning destination where exceptional guest service is at the heart of everything we do. This behind-the-scenes and guest-facing support role is essential in helping our food service operation run smoothly and efficiently.
This is a varied and fast-paced position, supporting breakfast service, guest room service, event preparation, kitchen support duties, and cleaning and hygiene standards across the department.
Full training will be provided, making this an excellent opportunity for someone who enjoys working as part of a team, takes pride in maintaining high standards, and has a positive and proactive attitude.
Main duties:
- Prepare and deliver guest room service orders and welcome packs
- Assist with breakfast service preparation and delivery
- Support PR and special events with crockery and glassware preparation
- Rinse, stack, and operate dishwashers safely and efficiently
- Store crockery and glassware correctly, reporting any breakages or low stock levels
- Maintain cleanliness and hygiene standards across service areas
- Complete daily, weekly, and monthly cleaning duties and safety checks
- Assist with recycling, waste disposal, and linen collection procedures
- Complete basic administration tasks, including checklists, logs, and shift handovers
- Respond promptly and professionally to guest requests and enquiries
- Communicate service issues, guest feedback, and operational requirements to senior team members
- Work collaboratively with colleagues across departments to ensure excellent guest experiences
- Follow all health, safety, hygiene, and allergen procedures at all times
What we're looking for:
- A positive, reliable, and hard-working approach
- Good communication and teamwork skills
- Ability to work in a busy hospitality environment
- A strong eye for detail and cleanliness
- A willingness to learn and support different areas of the department
- Friendly and professional behaviour with both guests and colleagues
- Reliable timekeeping and a flexible attitude towards work
Hours of Work:
- 20 hours per week, including evenings and weekends
Salary:
- Age 16-17 £8.70
- Age 18-20 £10.85
- Age 21+ £12.75
Work Perks:
- Opportunities to earn gratuities of up to £1,400 per annum on top of your basic salary.
- Exciting career development opportunities – we’re committed to helping you grow and progress within the company.
- Complimentary meals – enjoy a free breakfast, lunch, and tea during your working hours, plus regular special treats.
- Free on-site parking.
- Staff Accommodation may be available in Melton Mowbray.
- Free transport from Melton Mowbray and Asfordby.
- Exclusive access to fantastic facilities – take advantage of our gym, selected exercise classes, and luxurious Thermal Spa.
- Generous discounts across all retail areas and food & drink outlets.
- 50% off most beauty treatments – indulge in our beauty services at a reduced price.
- Discounted stays and day packages – exclusive offers for you, your friends, and family.
- Employee referral scheme – earn bonuses for recommending friends to join our team.
- Long service rewards – celebrate your milestones with loyalty bonuses and special events.
- Recognition and rewards – receive vouchers, high street gift cards, chocolates, fizz, and more to celebrate your hard work.
- Employee Wellbeing Programme provides you with access to confidential support services, wellness apps, and over 1,000 discounts to help you thrive.
- A fun, friendly, and welcoming workplace – enjoy being part of a supportive team that values each individual.
At Ragdale Hall Spa, we believe it’s our people who make the difference. Join us and you’ll become part of a supportive, energetic, and fun team that values personal growth, teamwork, and creating special moments for every guest.
Apply today to become part of the Ragdale Hall Spa family.
