Retail Customer Advisor | Manchester, UK | Full-Time | Entry Level
Job Title: Retail Customer Advisor
Location: Manchester, UK
Job Type: Full Time, Permanent
Employment Type: Full-Time
Experience Level: Entry Level / Freshers / Trainee
About the Role
Enjoy helping people and want to turn that strength into a growing retail career?
We are looking for a friendly and motivated Retail Customer Advisor to join our Manchester team. This role is ideal for freshers, graduates and career starters who want to develop experience in customer service, retail sales and relationship building.
No previous retail experience is required. Full training and ongoing coaching will be provided.
Key Responsibilities
- Welcome customers and provide a positive shopping experience.
- Understand customer needs and recommend suitable products.
- Answer questions and provide clear product information.
- Support sales activities and team targets.
- Handle routine customer enquiries professionally.
- Maintain attractive and organised retail areas.
- Support stock organisation and product availability.
- Complete basic customer and sales administration.
- Work closely with colleagues to maintain service standards.
- Take part in training and development activities.
We're Looking For Someone Who Is
- Friendly, approachable and confident with customers.
- A clear and professional communicator.
- Customer-focused and genuinely helpful.
- Reliable, organised and positive.
- Comfortable working in a busy retail environment.
- A supportive team player.
- Adaptable and willing to learn.
- Interested in building a long-term retail career.
Requirements
This is a genuine entry-level opportunity, so previous retail experience is not essential.
We welcome freshers, graduates and career starters with good communication and people skills. Experience in customer service, hospitality, sales or other customer-facing roles is beneficial but not required.
Experience
Previous experience in relevant retail, customer service, customer-facing, hospitality, sales, administration, marketing, or related roles is beneficial but not essential, as full training will be provided.
What You'll Receive
- Competitive base salary plus performance-based bonuses.
- Comprehensive training and ongoing coaching.
- Clear career progression opportunities.
- Leadership development and mentoring.
- Recognition and reward programmes.
- Team socials and networking events.
- National and international travel opportunities.
- A supportive, collaborative, and inclusive working environment.
Career Development
Start by learning the customer side of retail, then build towards leadership. You will develop skills in sales, communication, product knowledge and customer relationship management.
Potential progression:
Retail Customer Advisor → Senior Advisor → Team Leader → Assistant Manager → Retail Manager
Progression will depend on performance, capability, development and business requirements.
Why Join Us?
Your first retail role can be the beginning of something bigger. With practical training, coaching and opportunities to take on additional responsibility, you can develop the confidence and commercial skills needed for future roles in retail sales, customer experience and management.
Apply Today
If you're ready to build a rewarding career with a company that invests in your professional growth, we'd love to hear from you.
Apply now to be considered for the Retail Customer Advisor position in Manchester.
We are an equal opportunity employer and welcome applications from people of all backgrounds. Hiring decisions are made based on skills, qualifications, and business needs.
Equal Opportunity Employer
Pay: £14.00-£16.00 per hour
Benefits:
- Casual dress
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
