AS SOCIAL MEDIA AND CONTENT MANAGER YOU WILL…
You'll lead the social media and content strategy across our portfolio of venues, creating engaging content that grows audiences, increases brand awareness and ultimately drives bookings.
Working closely with our wider marketing team, general managers and chefs, you'll produce high-quality, platform-first content that showcases everything from food and drink to weddings, events and overnight stays.
You'll balance long-term planning with the agility to capture authentic moments as they happen, ensuring our brands remain relevant, engaging and culturally connected.
ALSO…
It takes a mixture of ingredients to make the perfect dish, and our teams are no different.
You'll have key responsibilities that include:
Content Creation
- Capture high-quality photo and video content across our venues.
- Create engaging Instagram Reels, TikToks, Stories and photography.
- Edit content using mobile and Adobe Creative Suite/CapCut or similar editing software.
- Identify trending formats, sounds and creative opportunities relevant to our brands.
- Build a library of evergreen content across all venues.
Social Media Management
- Own the social media calendars across multiple hospitality brands.
- Schedule, publish and optimise content across Instagram, Facebook, TikTok and LinkedIn where appropriate.
- Write engaging captions that reflect each venue's personality and tone of voice.
- Monitor engagement and proactively manage community interactions.
- Identify opportunities to grow audiences organically.
Strategy
- Develop monthly content plans aligned to marketing campaigns, seasonal moments and commercial objectives.
- Work with the Marketing Manager to support venue launches, menu launches, weddings, hotel campaigns and events.
- Analyse performance and produce monthly reporting with recommendations.
- Stay ahead of hospitality, food and social media trends.
Collaboration
- Build strong relationships with General Managers, Head Chefs and venue teams.
- Encourage user-generated content and staff participation.
- Brief photographers, videographers and influencers where required.
- Support paid social campaigns with creative assets.
What We're Looking For
We're looking for someone who is naturally curious, creative and full of ideas.
You'll be equally comfortable planning a month's worth of content as you are grabbing your phone to capture an unexpected moment that everyone else missed.
You'll understand what makes people stop scrolling, know how to tell stories visually, and appreciate that the best hospitality marketing often comes from authentic moments rather than polished adverts.
Essential
- 2+ years' experience managing social media for hospitality, food & drink or lifestyle brands.
- Excellent photography and videography skills.
- Strong editing skills across short-form video.
- Experience managing multiple social media accounts.
- Confident copywriting skills.
- Highly organised with excellent time management.
- Comfortable working independently across multiple venues.
- Full UK driving licence and access to a vehicle.
- Willingness to work occasional evenings and weekends to capture key events.
Desirable
- Experience using Meta Business Suite, Later or similar scheduling platforms.
- Knowledge of Adobe Creative Suite, Canva and CapCut.
- Experience working with influencers and creators.
- Understanding of paid social creative.
What Success in This Role Looks Like
- Driving engagement, awareness and bookings across all F&B focused venues.
- Delivering consistent, high-quality social campaigns and content.
- Supporting revenue growth through effective social and brand activity.
- Maintaining an embedded content calendar across all brands.
Successfully attributing bookings and commercial impact to social campaigns
JAMES’ PLACES PEOPLE PERKS
· James' Places privilege card 10% discount in all venues upon completion of 3 months service.
· Employee referral scheme earn up to £150 per candidate introduced to James' Places
· Family & friend's room discount
· Early pay scheme - access your wage sooner!
· 28 days holiday
· Annual staff party
· Employee pension scheme
· Progression, training & career opportunities and Qualification opportunities whilst working (Up to A Level and Degree level equivalent)
· Recognition rewards
· Voucher incentives
· Lancashire MIND Health and Wellbeing support
· Hospitality Rewards App
How to Apply
If you're passionate about hospitality, obsessed with creating great content and excited by the idea of bringing some of the North West's most unique venues to life online, we'd love to hear from you.
Please send:
- Your CV
- Links to social accounts or a portfolio showcasing your content creation and social media work to [email protected]
Pay: £30,000.00-£35,000.00 per year
Work Location: In person
