ORJoin Our Team at The Eagle at Barrow
We’re looking for an enthusiastic, experienced and motivated Front of House Supervisor to join our team at The Eagle at Barrow.
We are a busy gastro pub offering quality food, drinks and excellent service, as well as a popular function room for private parties and events.
This is a fantastic opportunity for someone who enjoys hospitality, takes pride in delivering excellent customer service and is ready to take the next step in their career.
The Role
As Front of House Supervisor, you’ll play an important role in the day-to-day running of The Eagle at Barrow, helping to lead the front-of-house team and ensuring our customers receive a fantastic experience every time they visit.
Key Responsibilities
- Supervising and supporting the front-of-house team during service
- Leading by example and delivering outstanding customer service
- Welcoming customers and ensuring they receive a warm and friendly experience
- Helping to manage busy lunch, evening and weekend services
- Ensuring food and drinks are served to a consistently high standard
- Dealing confidently and professionally with customer queries
- Supporting the management team with the smooth running of the business
- Training and mentoring new members of staff
- Maintaining high standards of cleanliness, presentation and service
- Working closely with the kitchen and management teams to ensure smooth service
- Helping to oversee functions, parties and events when required
- Cashing up tills accurately at the end of service
- Completing all end-of-day cash and till procedures
- Taking responsibility for closing shifts and ensuring all closing procedures are completed
- Ensuring the building is secure at the end of the evening
- Checking that equipment, lights and relevant areas are safely switched off
- Ensuring the pub is left clean, tidy and ready for the following day
- Helping to create a positive, professional and enjoyable working environment
About You
We’re looking for someone who:
- Has previous hospitality or supervisory experience
- Has strong bar experience and a good knowledge of drinks
- Has mixology and cocktail-making experience
- Is confident leading a team in a busy environment
- Has excellent customer service skills
- Is organised, reliable and able to remain calm under pressure
- Has a friendly and approachable personality
- Takes pride in their work and has a genuine passion for hospitality
- Is trustworthy and comfortable taking responsibility for closing shifts
- Has excellent attention to detail
- Is confident working both behind the bar and on the restaurant floor
- Is flexible and available to work evenings, weekends and busy periods
- Is comfortable working as part of a close-knit team
Experience in a gastro pub, restaurant, cocktail bar or quality food-led pub would be highly desirable.
What We Offer
- A competitive rate of pay
- A friendly and supportive working environment
- Staff meals and benefits
- Tips
- Company discount on food
- Training and development opportunities
- The opportunity to progress within the business
- A varied role within a busy and established gastro pub
- The chance to be part of a friendly team at The Eagle at BarrowInterested?
If you’re an experienced hospitality professional looking for your next challenge and think you have what it takes to help lead our front-of-house team, we’d love to hear from you.
Apply today and become part of The Eagle at Barrow team!
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Ability to commute/relocate:
- Whalley BB7 9AQ: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Supervising: 1 year (preferred)
Work Location: In person
