Residential Support Worker
Location: Shrewsbury
Salary: £30,157.50 - £37.657.50 per annum including sleep in allowance
Per Hour: £13.25 - £15.25
Sleep in: £60.00 per night*
At our children’s home, we provide more than just care-we offer safety, love, and healing for children who’ve experienced trauma and adversity.
We support children with social, emotional, mental health and learning disabilities.
We have three vacancies to fill and are looking for the right people to join our dedicated, trauma-informed team.
This is about showing up, sticking around, and being the difference in a child’s life, even on the hard days.
Why This Work Matters:
Many of our children have experienced loss, fear, and trauma early in life. They don’t just need rules and routines - they need relationships, love, patience, and people who believe in them.
Your role will be to help them rebuild trust, feel safe in the world again, and start to thrive - not just survive.
www.ileapalmcare.co.uk
What We Offer:
✅ Life-changing work that matters
✅ High rate of pay and employer pension contribution
✅ Generous paid time off
✅ Ongoing training and career development
✅ A therapeutic, love-led team culture
✅ Full training and support to gain qualifications
✅ Pay increment after passing probation
✅ £5.00 increase per sleep in after passing probation*
✅ Salaried - consistent pay each month (sleep ins added separately)
✅ Comprehensive induction
✅ Counselling Service - Phone/Video/Face to Face
✅ You won't be doing this alone:
We work in clinical partnership with Meadows Psychology, so every member of our team has direct, ongoing access to specialist support:
- A dedicated psychology consultant in the home every fortnight for consultation, reflective practice and skills sessions — plus fortnightly check-ins in between, which you can use for your own one-to-one reflective practice.
- Formulation-led practice. Brief formulations and regulation curves (Formulation Tree / 5Ps) so you genuinely understand each young person's history and presentation, rather than just responding to behaviour.
- On-demand learning through our library of interactive training videos on PACE, developmental trauma and attachment, and emotional regulation and distress tolerance.
- Advice when you need it, not just when it's scheduled — ad-hoc phone and email support between visits.
- Outcomes tracked and evidenced, so you can see the difference your work is making to the young people you care for, and to your own practice.
What You’ll Do:
- Create a safe, nurturing, and loving environment
- Use a trauma-informed, relational approach
- Help children build skills to cope with their past and shape their future
- Be a consistent, caring adult in their world- someone who stays
- Provide personal and intimate care to children and young people. Training and clear guidance are provided, and all care is delivered in line with individual care plans
What We’re Looking For:
Experience working in a residential children's home is essential. We are looking for an adult who has a genuine interest in supporting children to heal and grow through the Company's ethos, ethics and high moral standards.
Feel free to send us a message for an informal chat - we'd be happy to answer any questions.
This post is exempt from the provisions of section 4(2) of the Rehabilitation of Offenders Act 1974 Exceptions Order.
Job Types: Full-time, Permanent
Pay: £13.25-£15.25 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- Store discount
Physical Setting:
Ability to commute/relocate:
- Shrewsbury, Shropshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- We are a paperless company. Are you confident and proficient with using laptops/iPad's including the use of Outlook, Microsoft Word, Excel etc?
- The usual shift pattern is 2 days at the home and 4 days away. The shifts are 24 hours each, with a sleep in overnight, but this can vary to meet the needs of the child/home. We cover 365 days a year, so working weekends/evenings/bank holidays/Christmas are a requirement of the role. Are you able to commit to this?
- How many years and/or months of experience do you have working in a residential children's home?
- This role may include personal and intimate care for children and young people. Are you willing and able to undertake this?
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Manual driving licence (required)
- NVQ/QCF Level 4 Residential Childcare or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
