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Job Title: Live-In Estate Manager
Reports To: Senior Property Manager
Hours: Monday–Friday, 9:00am–4:00pm (1‑hour lunch)
Salary: £16,364.57 (Including 1 bedroom apartment - bills excluded)
Contract: 12 Month Fixed Term (View to being extended)
Key Responsibilities
Resident Support & Welfare
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To maintain regular contact with all residents and to make contact with any residents requiring a daily contact to check on their well-being. Method of contact to be arranged/agreed between Estate Manager and individual resident, this can change from time to time depending on the individual’s health and needs.
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Help residents generally and promote a friendly and convivial atmosphere within the development. The Estate Manager may be required to organise and promote events, which are of benefit of residents, including coffee mornings and social events.
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To provide a link to other support such as relatives, neighbours, doctors, domiciliary welfare services etc. and obtain help as required, and liaise with external support services (relatives, doctors, welfare services).
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Renew annually ARC TV License for eligible residents.
Maintenance, Contractors & Minor Works
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Responding to requests from lessees for minor work.
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Liaising with contractors and surveyors.
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Administering minor works processes, including record keeping, instructing contractors, process chasing, diary keeping, correspondence, processing invoices, and filing.
Internal Liaison & Administrative Support
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Liaising with other colleagues and departments within the Remus/Fexco.
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Provide administrative support to Property Manager and Board of Directors.
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Dealing with telephone calls, correspondence and any other support tasks as required.
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Assisting with the posting of mail merges.
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Take and administer minutes of monthly board meetings.
Health, Safety & Security
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Ensure adequate security through the Estate. Note and report on any items that may involve Health & Safety Issues.
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The MASTER KEYS must be always held in the Estate Manager control.
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The Estate Manager is responsible for testing the Tunstall System via pendant or wall unit system on a monthly basis and for keeping a record with the residents' signature on file.
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To follow the local Fire Officer's requirements and to ensure that they visit the development annually.
Site Management
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Every Friday, Estate manager to check all bins on site to ensure they have been emptied. Any non-emptied are to be reported via the council website.
General Duties
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Be on call during the hours of 9am and 4pm Monday to Friday.
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Any other reasonable tasks required for the estate.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
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