Overview
We are seeking a highly organised and professional Lettings Administrator to join our team. The successful candidate will play a vital role in managing rental enquiries, maintaining accurate records, and providing exceptional administrative support within our lettings department. The role involves handling various administrative tasks, liaising with clients and tenants, and supporting the smooth operation of the lettings process. Ideal position for a seasoned professional to work on a job share basis.
Responsibilities
- Manage and respond to rental enquiries via phone, email, and in person, ensuring excellent phone etiquette at all times
- Organise payments to landlords and contractors
- Conduct data entry tasks accurately to ensure all tenant and property information is current and organised
- Assist with viewings organisation, including scheduling appointments and liaising with prospective tenants
- Support the preparation of tenancy agreements and other legal documentation
- Ensure all records are kept up-to-date and compliant with company policies and GDPR regulations
- Provide exceptional customer service to tenants, landlords, and prospective clients
Qualifications
- Experience within lettings or property management is essential
- Proficiency in C.A.R.L or similar property management software is highly advantageous
- Strong data entry skills with high accuracy levels
- Excellent organisational skills with the ability to prioritise tasks effectively
- Professional phone etiquette and communication skills
- A proactive attitude with a keen eye for detail and problem-solving abilities
This role offers a friendly working environment where organisational skills and customer service are valued. The ideal candidate will be motivated to contribute positively to our team.
Pay: From £13.50 per hour
Benefits:
Experience:
- Lettings: 1 year (required)
Location:
- Cheadle, Greater Manchester (preferred)
Work Location: In person
