Role Overview
We are seeking an organised and detail-oriented Sales Support Assistant to join our team on a part-time basis. In this role, you will provide administrative support to the sales team, handle customer enquiries, and help streamline our daily sales operations to ensure smooth customer experiences and efficient workflows.
Key Responsibilities
- · Process incoming customer orders and update sales records accurately.
- · Respond to customer enquiries via email, phone, and live chat in a professional manner.
- · Assist the sales team with preparing quotes, proposals, and presentations.
- · Maintain and update customer database (CRM) records.
- · Monitor order statuses and coordinate with logistics teams to ensure timely delivery.
Requirements & Skills
- · Previous experience in an administrative, sales support, or customer service role.
- · Proficiency with Microsoft Office (Word, Excel) and familiarity with CRM software
- · Strong written and verbal communication skills.
- · High attention to detail and strong organisational skills.
- · Ability to multitask and manage time effectively in a fast-paced environment.
Benefits
- · Flexible working hours.
- · Pro-rata annual leave allowance.
Pay: £14.00 per hour
Expected hours: 24.0 per week
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
Work Location: In person
