Assistant Service Manager Required
Are you ready to join the UK's Number 1 Hyundai Group?
We are offering an excellent career development opportunity for an experienced Service Advisor, Workshop Controller or Team Leader to join West Riding Hyundai Colne, supporting our Service Manager during a period of exceptional demand for our incredible vehicle range.
Role Info:
- Position: Assistant Service Manager
- OTE: £40,000
- Benefits: Comprehensive package detailed below
- Training: Full Manufacturer Factory Training
Who We Are:
As an established, privately-owned family company, West Riding has been delivering exceptional customer service for over 20 years. You will join a dedicated team that consistently exceeds both internal and manufacturer targets while delivering outstanding levels of customer service and maintaining high customer retention rates. As a well-established family-run business, we champion a strong family culture, with the majority of our staff having been with us for many years and taking pride in their work.
You will be part of an enjoyable working environment where like-minded, hard-working individuals flourish and achieve their personal goals. As a company that continues to expand with aspirations for further growth, we offer an environment where future progression is both available and attainable.
About the Role:
This senior position is critical to our continued success. Working closely with our Service Manager, our Assistant Service Manager will support the day-to-day running of the workshop and service reception, helping to manage our team of Service Advisors and Technicians, ensuring the department runs efficiently and delivers first-class service to our loyal customers.
Key Skills and Qualifications:
- Previous experience within a main dealer service department (Service Advisor, Team Leader, or similar)
- Confidence in using dealer management and diary systems
- Strong understanding of workshop processes and vehicle servicing
- Ability to lead and motivate a team to deliver exceptional results
- Effective communication skills, both with customers and colleagues
- Commitment to delivering customer excellence
- Good timekeeping skills with a flexible approach to ensure jobs are completed fully
- Keen eye for detail with an honest and diligent approach to your work
- Full UK driving licence is essential
You May Have Experience As:
Service Advisor, Service Team Leader, Workshop Controller, Deputy Service Manager, Aftersales Advisor, Main Dealer Service Advisor.
If you believe you can make a difference to us, please apply now.
Job Types: Full-time, Permanent
Additional pay:
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
Experience:
- Main dealer service department: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Pay: £40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Work Location: In person
