We are keen to recruit a Healthcare Assistant to join our highly skilled team providing care and treatment to the patients of Rosehall Medical Practice.
About us
Rosehall Medical Practice is a friendly practice with around 10,000 patients. We are forward thinking and are committed to providing a high quality service to our patients. We have a highly skilled and experienced clinical team including GP’s, Practice Nurse, Treatment Room Nurse, Healthcare Assistant, Physio and Practice Pharmacists.
Job Description
Job Title: Treatment Room Assistant
Reports to: Practice Manager
Benefits:
- Enrolment in NHS Pension Scheme
- 25 days annual leave plus stats rising to 27 days after 3 years service and 29 after 5 years service (pro-rata)
- Sick pay scheme (after qualifying period)
Hours of Work:
22.5 hours (days TBC) - We require full flexibility as these hours may change with the needs of the practice and to cover annual leave / sickness.
Job Summary:
The Healthcare Assistant will work as part of the healthcare team providing care and treatment to the patients of Rosehall Medical Practice working closely with other members of the clinical and admin teams to meet agreed targets in line with the Northern Ireland Contract Assurance Framework.
Duties and Responsibilities:
Clinical
- Assist in and perform routine tasks related to patient care as directed by staff nurse, practice manager and GPs.
- Pulse Rate & Rhythm
- Temperature
- Height & Weight
- Wound care
- Removal of sutures /staples
- Urinalysis
- Phlebotomy
- ECGs
- Blood Pressure Monitoring
- Chaperoning and assisting patients where appropriate who are being examined by another clinician.
- Processing/requesting pathology tests, for example urine culture, swabs.
- Following agreed clinical protocols with referral to senior nurses or GPs as appropriate
- Being available and flexible to ensure the needs of emergency patients are met.
Administrative Responsibilities:
- Assisting with the collection and collation of data on needs relating to needs and wellbeing.
- Inputting data on to computer and updating clinical records.
- Maintaining and cleaning equipment used by the nurses and GPs.
- Maintaining, ordering of stock and rotating items as required
- Maintain general tidiness and cleanliness of the treatment room area.
- Participation in administrative systems in the Practice
- At all times there will be a need to maintain accurate records
- A duty to advise Staff Nurse / Practice Manager of potential problems or errors within the range of assigned tasks.
- Attend and participate in any practice meetings when required.
- Any other delegated clinical or administrative duties appropriate to the post
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- All patients diagnosis and treatments must be held in the strictest confidence at all times.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- The post holder is responsible for promoting and safeguarding the welfare of a child or adult he/she is responsible for or comes into contact with
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
- Work effectively with individuals in other agencies to meet patient’s needs.
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise people’s needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Additional Duties:
- Undertake additional duties as may from time to time be deemed necessary.
- To provide cover for other members of the nursing team due to sickness/training/annual leave/ emergency situations.
Person Specification
Essential
- Must have the right to work in the UK
- Ability to work as part of a team
- Able to work autonomously
- 1 year working in a health/social care environment performing phlebotomy
- IT literate
- Experience in wound care
- 5 GCSE's or equivalent grade C or above
Desirable
- Experience in EMIS clinical system
- Experience in administering injections eg. B12
- Qualification in Health & Social Care
Note
Applicants must have the right to work in the UK at the time of application. Please note that the practice is unable to offer visa sponsorship for this role and applications requiring sponsorship will not be considered.
Pay: £14.75 per hour
Expected hours: 22.5 per week
Experience:
- Phlebotomy: 1 year (required)
- Wound Care: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
