Join One of London's Leading Meetings & Events Hotels
At Hilton London Bankside, every enquiry is an opportunity to create an exceptional experience and drive commercial success.
As a Sales & Events Executive, you'll be part of a dynamic commercial team responsible for converting enquiries, building lasting client relationships and delivering exceptional meetings, conferences and events at one of London's most exciting hotels.
From board meetings and international conferences to luxury residential events, gala dinners, product launches and celebrations, you'll help clients bring their vision to life while achieving ambitious sales targets.
If you're passionate about hospitality, enjoy building relationships and thrive in a fast-paced sales environment, we'd love to hear from you.
As part of our Sales & Events team, you'll own enquiries from initial contact through to conversion, ensuring every client receives an outstanding experience while maximising revenue opportunities for the hotel.
Your responsibilities will include:
- Responding to Meetings & Events enquiries within our company response standards.
- Managing enquiries from initial enquiry through to confirmation, qualifying every opportunity to maximise conversion.
- Building strong relationships with new and existing clients through proactive communication.
- Preparing bespoke proposals, quotations and contracts that meet both client needs and hotel profitability.
- Conducting hotel show rounds and showcasing Hilton London Bankside with confidence and enthusiasm.
- Working closely with Revenue, Operations and Food & Beverage teams to ensure every event is commercially successful and operationally seamless.
- Identifying opportunities to upsell guest rooms, catering, meeting space and additional hotel services.
- Maintaining accurate customer records and sales activity within Delphi.
- Supporting the wider Sales & Events team in achieving monthly and annual revenue targets.
- Representing Hilton London Bankside professionally at every customer touchpoint.
We're looking for someone who loves building relationships and is passionate about sales.
You'll ideally have:
- Previous experience within hotels, hospitality or Meetings & Events.
- A passion for delivering exceptional customer service.
- Excellent communication and relationship-building skills.
- Strong organisation and attention to detail.
- Confidence to negotiate, influence and close business.
- The ability to manage multiple enquiries in a fast-paced environment.
- A proactive mindset with a desire to learn and develop within a commercial team.
- Experience using Delphi, Salesforce or similar CRM systems is advantageous but not essential.
What Makes You Splendid? Our values shape everything we do.
Nimble: You adapt quickly, embrace change and enjoy working in a fast-moving environment.
Honest: You build trust through integrity, accountability and always doing the right thing.
Brilliant: You take pride in your work, strive for excellence and continually look for ways to improve.
Open: You collaborate with colleagues, welcome new ideas and build lasting relationships with clients and teammates alike.
This is far more than an administration role.
You'll become part of a high-performing commercial team where you'll learn how to qualify opportunities, negotiate with clients, conduct hotel show rounds, build long-term relationships and convert enquiries into revenue.
Whether you're starting your hospitality sales career or looking for your next challenge, Hilton London Bankside offers the opportunity to learn from experienced commercial leaders while representing one of London's most exciting hotels.
Benefits
When you join Splendid Hospitality Group, you'll enjoy a comprehensive reward package designed to support your lifestyle, wellbeing and career.
Benefits include:
- Hilton Team Member Travel Programme.
- Friends & Family hotel discounts.
- Food & Beverage discounts across our hotels.
- Employee Assistance Programme (EAP), including 24/7 GP access.
- Company pension scheme.
- Life Assurance.
- Stream – access up to 50% of your earned wages before payday, plus high street discounts.
- Ongoing learning and development opportunities.
- Career progression across Splendid Hospitality Group and Hilton Worldwide.
Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.
Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.
The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.
Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again
