Service Desk Analyst salaries in Arnold, NTT

Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter’s customers,…

Confident addressing issues and driving improvement. IT Service Desk, IT Support or MSP: 2 years (required). Complete routine user, access and device tasks.

£30,000 - £32,500 a year

6 days ago

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

3 days ago

Employee Assistance Programme and free Wellhub wellness network platform access. O365 admin and other Azure admin services. 8 x salary Life Insurance.