Support Escalation Engineer salaries in Bathgate, WLN

Excellent customers service and people management skills. In addition to an attractive salary we offer a significant benefits package including an electric car…

Typically 1–2 days per week on client site(s). You must have a minimum of 3 years' hands-on technical experience within an MSP environment.*.

£36,000 - £42,000 a year

10 days ago

To answer inbound calls and make outbound calls in a professional manner. Monitor and manage jobs and calls with a high focus on response times and operational…

A full UK driving licence, as occasional travel to UK sites may be required. Manage resource planning across BAU support, project activity, and transformation…

Communicate clearly — give customers timely and accurate updates, explain technical issues without unnecessary jargon and set honest expectations.

High school diploma or equivalent. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of…