Service Desk Analyst salaries in Belgravia, GTL

Raise, update, cancel, and resolve cases on behalf of customers where required. Provide user access, including coordination with IT for license provisioning.

14 days ago

Provide first and second level support, handling queries raised by users. Conduct audits on accounts/AD groups, including cleaning up leavers and users with…

Keep customers informed on the progress of their Incidents and Service Requests throughout the full lifecycle. In this role you will be responsible for:

Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year. Support user accounts, access and onboarding activities.

First point of contact for responding to internal and external application support queries, providing exceptional support over both telephone and email channels…

Private Medical & Dental Insurance through Bupa (including children's cover). Provide first-line IT support via the helpdesk portal, email, telephone, and in…