Helpdesk Coordinator salaries in Biggin Hill, SRY

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems. Log call / walk-up activity.

Liaise with customers, engineers, internal teams, and suppliers to support the smooth delivery of service work. High level of accuracy and attention to detail.

To issue purchase orders for materials ensuring that orders are receipted and distributed to engineers in time for scheduled works.

£30,000 - £34,000 a year

What you will be doing Acting as the first point of contact for customers via phone, email, and digital channels Managing customer queries with professionalism,…

Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every…

3 days ago

Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner.

£33,700 a year