2nd Line Support Engineer salaries in Billingshurst, WSX

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.

Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…

£44,000 - £50,000 a year

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the…

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

An excellent telephone manner is essential and although you will not be customer-facing you must be smart and presentable. Good first-time fix rate.