Contract Manager salaries in Birmingham, WMD

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes.

Up to £80,000 a year

Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Similar role: 2 years (required).

£28,000 a year

25 days’ annual leave (rising to 26 after two years). Tech‑savvy, data‑driven and comfortable working with HR systems.

Up to £65,000 a year

Promote and embed “the Pinnacle Way,” driving a culture of excellent customer service and community‑focused delivery.

£45,000 a year

Produce and oversee regular client reporting, demonstrating performance against agreed KPIs, financial targets and social impact measures.

£40,000 a year

Equally important is the ability to demonstrate empathy and understanding when working with customers who have raised concerns or complaints.

£53,460 - £55,611 a year