Customer Service Manager salaries in Birmingham, WMD

Possess strong communication and interpersonal skills, with the confidence to engage effectively with customers, colleagues, and stakeholders.

£70,500 a year

Analyse customer service performance, complaints handling and assessment findings to identify areas for improvement. Paid allowance days for voluntary work.

£40,510 a year

13 days ago

Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their…

£32,000 a year

You will oversee the delivery of segment-aligned implementation experiences, and will partner cross-functionally to support scoping and planning for prospective…

£110,000 - £165,000 a year

Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results…

£36,250 a year

12 days ago

Manage Tier 1, Tier 2, and Tier 3 escalation flow; ensure tickets move efficiently across tiers with clean handoffs and consistent customer communication.