Support Escalation Engineer salaries in Brislington, BST

Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.

13 days ago

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

These sites are critical infrastructure environments supporting global enterprise customers, requiring the highest standards of physical security, access…

£13.45 an hour

4 days ago

Customer & Engineer Coordination: Act as a point of contact between engineers and customers while work is being carried out on site.

23 hours ago

Provide technical mentoring and guidance to junior support engineers, acting as an escalation point for complex issues.