Service Desk Analyst salaries in Brook green, GTL

Raise, update, cancel, and resolve cases on behalf of customers where required. Provide user access, including coordination with IT for license provisioning.

10 days ago

Provide first and second level support, handling queries raised by users. Conduct audits on accounts/AD groups, including cleaning up leavers and users with…

Communication:* Excellent communication skills, including IM, chat, and email, with a great telephone manner. Track software license allocations and request new…

9 days ago

Keep customers informed on the progress of their Incidents and Service Requests throughout the full lifecycle. In this role you will be responsible for:

Hybrid working (typically 2-3 days from home for a full time worker). Typically, this consists of two days in the office and three days working from home, with…

6 days ago

Manage the end-to-end IT onboarding and offboarding process, including preparing and configuring laptops, provisioning accounts and access, delivering IT…