2nd Line Support Engineer salaries in Colindale, GTL

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

Logging and managing network related tickets for all customers taking a network support service. In a vibrant shared environment, helping their customers with…

£38,000 - £42,000 a month

As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT…

Up to £30,000 a year

Previous relevant experience as a Support Engineer (at least 2 years as a 2nd line). Paid time to volunteer for charity work or take part in not for profit…

Provide 1st / 2nd line support (being the first point of contact for client queries). Professionally managing customer interactions both via phone and in…

Taking ownership of your tickets with a customer focused attitude and being constantly involved in collaboration with the rest of the team.

£34,000 - £40,000 a year